The trusted name in Mass Spectrometry Support

Providion offers quality-driven service, support and sales worldwide for Sciex & Waters Mass Spectrometry instrumentation.

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Mass Spectrometry Store

We offer a vast range of new & refurbished parts and instruments at great prices. Most items are in stock and ready to ship Worldwide.

Mass Spectrometry Training Services

Customised training courses with hands-on, practical training for new users to experienced technicians.

Expert Advice

Do you need Technical Support or advice on finding an instrument that suits your needs? Whatever the question, our experts are on hand to help guide you to the right solution.

Learn with Providion

We have many informative articles to help you with different aspects of Mass Spectrometry.

Moving your mass spec – The Do’s and Don’ts

When it comes to laboratory relocation nothing is more stressful than the nail-biting process of packing up and re-installing high-end instrumentation, such as…

Forensic applications for LCMS

Everything leaves a trace, which is why forensics is an essential tool in the criminal justice system. There is a global trend to use increasingly more…

The Importance of Preventative Maintenance

Prevention is better than… An expensive mass spec breakdown! When a mass spec instrument fails, the costs can be enormous. Lost productivity,…

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Why Choose Providion?

Extensive Parts

The industry’s largest inventory of hard-to-find and obsolete parts, with next-day delivery for most items.

Expertise

Our senior technical team have decades of knowledge and were trained by manufacturers Waters and Sciex.

Fast Response

Guaranteed 30-minute engineer call back for all repair calls and guaranteed onsite response times.

Quality

Providion is ISO 9001:2015 accredited with fully certified engineers and detailed documentation.

Friendly

Our dedicated customer service team, engineers and training personnel strive to deliver a personal, friendly service.

Support

Expert advice is only a phone call away, and we provide customised, hands-on training from our dedicated UK training centre.

Providion provides quality mass spectrometry equipment, parts, mass spectrometry training services and expert advice for a wide range of laboratories and research organisations. We are experts in AB Sciex and Waters mass spectrometry instrumentation, and our store offers the most comprehensive range of parts and mass-spec equipment.

The Providion Training Centre at our UK Head Office offers customised, hands-on instrument training on a wide variety of analytical instruments from most major manufacturers, covering topics such as theory, operation, maintenance and troubleshooting.

Review of Providion Group
Jim set off at 5pm to get here early, Diagnose and fixed problem. Installed new part. Also lent his experience to diagnose HPLC problem on adjacent system. Cannot fault you guys from Karen, Munny, J and Jim.
Trevor @ BAT
UK
Review of Providion Group
Competent service - Great job done.
Bernd @ Evotec
Germany
Review of Providion Group
All very well done! Very quick and successful.
Gunter @ Reading University
UK
Review of Providion Group
Value good working relationship and confidence in Providion's dependability.
David @ MCR University
UK
Review of Providion Group
Great service! Communication, order processing and on -site technical support were excellent.
Giulio @ Firmenich
Germany
Review of Providion Group
For this particular call out I was really pleased with the support/service provided by the engineer in working through the issue we were having and keeping me up to date with what he was testing/trying on the machine.
Kerry @ Heptares
UK